Shipping and return policies for S9 SHOP | Sister 9 Recordings

Shipping Info
All stuff is sent from the UK. We try to send things within 24-48 hours, although some things (limited edition, numbered CDs etc) can take a bit longer to send out. Shipping times vary, but the following info gives you a rough idea of how long delivery might take:

UK (1-5 days), Western Europe (5-7 days) USA, Canada & Australia (7-14 days), Elsewhere (up to 21 days).

Oh yeah, we should probably mention that we don't post to PO Boxes, and that overseas buyers are responsible for any import tax.

Nuff said? We think so...
Return Policy
To return owt for any reason, drop us an email and we'll give you an address to send it to (at your expense). If somethin' is faulty, we'll gladly send out a replacement for yer asap (at our expense) or offer you a full refund (at our discretion). We can't give refunds or exchanges after 28 days though, so please bear that in mind...

If a CD (or whatever) is damaged in the post, please send us a picture of the damaged item and packaging, and keep hold of the product until we've sorted things out with the postal folks.